PRIVACY POLICY
Your privacy is important to Joy o' Kanji, so we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. Please take a moment to familiarize yourself with our privacy practices, and let us know if you have any questions.
Collection and Use of Personal Information
Personal information is data that can be used to uniquely identify or contact a single person.
You may be asked to provide your personal information anytime you are in contact with Joy o' Kanji. Joy o' Kanji may also combine it with other information to provide and improve our products, services, content, and advertising.
Here are some examples of the types of personal information Joy o' Kanji may collect and how we may use it.
What Personal Information We Collect
When you create a Joy o' Kanji account, we collect a variety of information, including your name, email address, and contact preferences.
If you wish to subscribe to our newsletter, we will use your name and email address to send you the newsletter. Out of respect for your privacy, we enable you to unsubscribe via the unsubscribe link at the end of each newsletter.
If you purchase a product from us, we request certain personally identifiable information from you, including your contact information (such as your name, email address, and shipping address) and financial information (such as a credit card number and its expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
When you send Joy o' Kanji gift certificates, Joy o' Kanji may collect the information you provide about those people, such as the name, mailing address, and email address.
Other Ways in Which We Use Your Personal Information
We may also use personal information for internal purposes, such as auditing, data analysis, and research to improve Joy o' Kanji’s products and services.
If you enter into a contest or similar promotion, we may use the information you provide to administer those programs.
Cookies and Other Technologies
Joy o' Kanji’s website, online services, interactive applications, email messages, and advertisements may use “cookies” and other technologies, such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our website people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as nonpersonal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that nonpersonal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.
Joy o' Kanji and its partners may use cookies and other technologies to control the number of times you see a given ad and measure the effectiveness of ad campaigns.
Joy o' Kanji may also use cookies and other technologies to remember personal information when you use our website, online services, and applications. Our goal in these cases is to make your experience with Joy o' Kanji more convenient and personal. For example, knowing your first name lets us welcome you whenever you visit the site.
If you want to disable cookies and you’re using the Safari web browser, go to Safari preferences and then to the Security pane to disable cookies. For other browsers, check with your provider to find out how to disable cookies. Please note that certain features of the Joy o' Kanji website may not be available once cookies are disabled.
As is true of most websites, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and clickstream data.
We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, and to gather demographic information about our user base as a whole. Joy o' Kanji may use this information in our marketing and advertising services.
In some of our email messages, we use a “click-through URL” linked to content on the Joy o' Kanji website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.
Service Providers
Joy o' Kanji shares personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information.
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies,” which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Disclosing Information to Others
It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for Joy o' Kanji to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale, we may transfer any and all personal information we collect to the relevant third party.
Protection of Personal Information
Joy o' Kanji takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.
Joy o' Kanji uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is collected. To make purchases from these services, you must use an SSL-enabled browser such as Safari, Firefox, or Internet Explorer. Doing so protects the confidentiality of your personal information while it’s transmitted over the Internet.
When you use some Joy o' Kanji products, services, or applications or post on a Joy o' Kanji forum or social networking service, the personal information you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.
Integrity and Retention of Personal Information
Joy o' Kanji makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Access to Personal Information
You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your account. For other personal information, we make good faith efforts to provide you with access so you can request that we correct the data if it is inaccurate or delete the data if Joy o' Kanji is not required to retain it by law or for legitimate business purposes.
For help with reviewing or updating any of your personally identifiable information, you can contact us at support@joyokanji.com.
Deleting Personally Identifiable Information
If you would like your personally identifiable information deleted, you can contact us at support@joyokanji.com and request that we delete your information or delete your whole account. However, we will retain a copy of all personally identifiable information if required for legal reasons.
We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law.
Children
We do not knowingly collect personal information from children under 13. If we learn that we have collected the personal information of a child under 13, we will take steps to delete the information as soon as possible.
